Salford City Partnership

Accessibility statement

This website is run by Salford City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • Links identified only by colour
  • On some pages HTML is used to format content
  • Missing titles on some iFrames
  • The same link text is used for links going to different destinations. Users might not know the difference if they are not somehow explained.
  • Element ID is not unique on some pages
  • some of our PDF documents aren’t fully accessible

What to do if you can’t access parts of this website

If you need information on this website in a different format please email webmaster@salford.gov.uk

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, email webmaster@salford.gov.uk.

It would be helpful if your email contained the following:

  • The URL(s)(web address) of the page(s) that you are having difficulties with.
  • How you are accessing the site, for example on your phone, on a laptop, on a tablet.
  • If on a laptop or tablet, which browser you are using, for example Firefox, Internet Explorer, Chrome or Safari.
  • The nature of your disability, if any.
  • A description of the problem.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

If you’d like to phone us please call 0161 793 2929.

To visit us in person come to Salford City Partnership, Second Floor, Unity House, Salford Civic Centre, Chorley Road, Swinton, M27 5FJ

Technical information about this website’s accessibility

Salford City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

The same link text is used for multiple different destinations. Users might not know the difference if they are not somehow explained. This doesn’t meet WCAG 2.1 success criterion 2.4.4 (link purpose (in context)). We are working our way through these issues.

Element ID is not unique on two pages. This doesn’t meet WCAG 2.1 success criterion 1.3.1 (info and relationships) and 4.1.1 (parsing). We are working our way through these issues.

Links identified only by colour, there should be an additional visual clue that there is a link. This does not meet WCAG 2.1 success criterion 1.4.1 (use of colour). We are working our way through these issues.

HTML is used to format content (for example presentational attributes such as 'border', 'align', or 'bgcolor' are used); this fail WCAG 2.1 success criterion 1.3.1 (info and relationships). We are working our way through these issues. 

Missing titles on some iFrames, this fail WCAG 2.1 success criterion 4.1.2 (name, role, value). We are working our way through these issues. 

PDFs and other documents

Many of our PDFs don’t meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader, text alternatives are missing.

Some of our PDFs are essential to providing our services. For example, some of our resources are PDFs. We intend to have a rolling programme to update our PDFs.

We will work to ensure key new documents meet accessibility standards.

Disproportionate burden

We have not identified anything that qualifies as disproportionate burden as of yet.

How we tested this website

To test this website we use Siteimprove, an automated testing system, to help us monitor and fix usability and accessibility issues as they occur.

The digital team also manually review and update the site to maintain any parts that automated testing cannot cover.

This website was last tested in September 2020.

Date of statement

This statement was first published on 18 September 2020. It was last updated on 18 September 2020.

Salford City Partnership, Second Floor, Unity House, Salford Civic Centre, Chorley Road, Swinton, M27 5FJ  
Telephone 0161 793 2929    partnersinsalford@salford.gov.uk    Privacy policy