Penny Evans

Organisation
Bolton, Salford & Trafford Mental Health Trust

Job title/role
Director of Operations

E-mail address
penny.evans@bstmht.nhs.uk

Website
www.bstmht.nhs.uk

Area covered by organisation
The Trust provides services to the three overlapping health economies:
Bolton, Salford & Trafford - acute care, community services, rehabilitation services and some primary care therapies
Greater Manchester - adult forensic services, adolescent psychiatry services and substance misuse services
The wider area of the North West and beyond - adolescent forensic services and Therapeutic Community Services North (TCSN)

Sector
Public

Organisation's aims/vision
The Trust's vision and values for 2006 - 2010 are:
- Be working in partnership with knowledgeable, assertive and influential users of service to deliver more flexible, responsive and innovative services
- Be working closely with key partners and systems locally, regionally and nationally to promote recovery, social inclusion and reduce inequalities
- Be a mental health and substance misuse services provider of choice, increasing the proportion of service users choosing to be treated by the Trust across Greater Manchester and attracting more service users from beyond
- Be a UK leader organisation providing excellence in mental health and substance misuse services
- Be a successful foundation trust with string partnerships, service networks and decision rooted in our local communities
- Be employing staff who feel valued and prepared to adapt to change, embrace new ways of working and better meet the needs of service users
- Be delivering creativity and innovation in our practice and services by developing international partnerships with world-class mental health and substance misuse organisations and universities
- Be providing all services in premises that are welcoming and comfortable, clean, feel friendly, promote privacy and safety and where appropriate, be secure

Organisation's key targets
- Healthcare Commission new national targets - audit of suicide prevention, Community Mental Health Teams (older age), data quality on ethnic group, patient experience, infection control and smoke-free NHS
- Healthcare Commission core standards
- Auditor Local Evaluation (ALE) - financial reporting, financial management, financial standing, internal control and value for money
- Financial performance - breakeven duty, in-year financial balance, capital cost absorption, manage within External Financial Limit, manage within Capital Limit Resource and comply with Better Payment Practice Code
- Access and New Models of Care Targets - outpatient (13 weeks) and inpatient (26 weeks) waiting lists, primary care psychology waiting lists and Choose and Book fully booked targets
- Local Delivery Plan (LDP) targets - implementation of National Service Framework, for example, number of assertive outreach, crisis resolution and early intervention in psychosis teams in place and people in treatment
- 7-day follow-up (100%) and emergency readmissions within 28 days of discharge

Organisation's main activities in 2007
- Continued provision of high quality specialist health and social care services for individuals with acute, severe and enduring, and chronic mental health and substance misuse needs
- Application for NHS FOundation Trust status - including development of cohesive five-year business plan; agreement of legally-binding contracts with commissioners; and establishment of a membership and Council of Governors
- Functionality review of Trust estates
- Continued progress against key targets
- Ongoing engagement with key statutory and non-statutory partners