Performance Management of the Agreement

What is performance management?

Performance management is monitoring the quality of public services being provided in the city. Monitoring performance enables the partnership to identify where services are performing well and where there needs to be improvement, with the objective of improving services and the quality of life of Salford people.

Having an effective system for monitoring performance allows us to:

recognise which services need to improve
record where services are delivering well
monitor whether we are on track to deliver future targets
analyse evidence that enables us to change service delivery
influence resource allocation
identify where joint working can improve performance
inform strategic decision making

How will we monitor the Agreement?

We need to understand how all of the public service deliverers in the partnership are performing, so we need one place where everyone agrees to store and share this information. The strategic partnership agreed to use Salford City Council's online performance management framework (PMF) to monitor our progress in the Salford Agreement. The PMF has been enhanced and developed for this purpose. The PMF will allow us to:

plan the prioritisation of services to meet the needs of the community, monitor services being delivered at ward level and see where improvements are being made
assess and manage risk to underperforming services
assess how services provide value for money for the tax payer
identify and share best practice

End of Year Performance Report 2008/09

LAA2 2008/09 End of Year Report

Archieved Performance Reports

Further information

Access the PMF system: http://pmflaa.salford.gov.uk

Managing our local area agreement performance in Salford: user guide (October 2007)

For more information about performance management of the Salford Agreement, please contact Neil Watts or Roz Catlow. on 0161 793 3446 or 793 3173